support.micahtek.comMicahTek Support Home Page

"We serve others and help them fulfill their potential." Welcome to the MicahTek Customer Support Web Site MicahTek Home MicahTek IT Support Home Page 02/17/2011 MTK\measter Contents General Support Client Support Employee Support AHPA Support General Support General Weekly Maintenance Customer Download Area Documentation Password Policy Client Support How-To Procedures CMS/NetView CMS - Access from Mac OS X (limited support) CMS - Creative Management System CMS - Flat File Processing (with Excel, etc) CMS - Media System CMS - Security Warning When Accessing CMS i-Nexo - Uploading i-Nexo Product Images Net-View Login Java Installation Email Outlook Outlook - Email Set Up Outlook - Creating a :SPAM: Rule in Outlook 2003 Web Mail Client Admin Login Client User Login Move Spam to Junk Folder New Server FAQ A few users were inundated with "old" email during the switch to the new server. This is because they had selected the "Leave a copy of messages on server" option set in their email client. After a switchover to a new server, all users appear "new" to the server upon first login and all email saved/left in the inbox will be downloaded. This is the same situation that occurs if you were to set up a new PC. The best solutions are to not select "Leave a copy of messages on server" or keep the inbox on the server free of old email. 20120508 mwe The new server does not allow users to login using a domain alias. If you have a domain alias set up, make sure to use the actual domain name when logging in. 20120507 mwe If you were using custom folders under squirrelmail, your folders will still be on the new server but not yet visible. To make them visible, click Settings, click Folders and subscribe to the folders you want to be visible. 20120505 mwe If you had been having problems sending to comcast or juno addresses on the previous server, this should no longer be an issue. These ISPs send unusually large DNS replies which had been a problem on the previous email server. 20120505 mwe The first time a new sender sends you an email, it may take up to fifteen minutes for the email to be delivered. This is due to new anti-spam technology. 20120505 mwe FTP NOTE: Client firewall must have ports 21 and 60000-60100 open. FTP - Setting Up a Secure ftps.micahtek.com Connection using FileZilla v3.7 and above (Security Certificate) FTP - Setting Up a Secure sftp.micahtek.com Connection using FileZilla v3.0 and earlier FTP - Connection refused by server MoveitFreely FTPS command line utiltity curl explicit ftp transfer to ftps.micahtek.com example curl -T filenametotransfer -k -v -u userid:pw ftp://ftps.micahtek.com --ssl List Server List Server - FAQ PGP Decryption using PGP Desktop Key Generation using PGP Desktop Key Import using PGP Desktop PGP Trialware Download Site Troubleshooting Network Access Tests Request Windows XP Remote Assistance Web WebTrends - Login Page Employee Support Business Users RDP User Guide Web Mail - Employee Login AHPA Support AHPA User Guide Technical Incident Report Form Downloads Downloads/ccremote1.rdp Downloads/ccremote2.rdp Microsoft Remote Desktop Connection Client for Mac 2.1.0 Excel Viewer Word Viewer...